Terms of Use

Last updated: [16/01/2026]

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1. Introduction

1.1 This website (“our Site”) is operated by JW Joinery & Bespoke Furniture (“we”, “us”, or “our”).

1.2 By accessing or using our Site, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree to these Terms, you must not use our Site.

1.3 These Terms should be read alongside our Privacy & Cookie Policy and any other terms that may apply to specific services, products, or trade arrangements.

1.4 We reserve the right to update or amend these Terms at any time by publishing changes on our Site. Your continued use of the Site constitutes acceptance of any updated Terms.

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2. Use of Our Site

2.1 You are responsible for ensuring that your access to and use of our Site complies with all applicable laws and regulations.

2.2 Our Site is intended for users based in the United Kingdom. If you access the Site from outside the UK, you do so at your own risk and are responsible for compliance with local laws.

2.3 You agree not to use our Site:

• for any unlawful or fraudulent purpose;

• to send spam, unsolicited communications, or marketing messages;

• to interfere with or disrupt the operation or security of the Site;

• to attempt to gain unauthorised access to the Site, its servers, or data;

• to copy, scrape, monitor, or extract content using automated systems;

• in a way that is abusive, harmful, offensive, or infringes the rights of others.

2.4 We may suspend or terminate access to our Site if you breach these Terms or misuse the Site.

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3. Privacy and Personal Information

3.1 Any personal information you provide through our Site will be handled in accordance with our Privacy & Cookie Policy.

3.2 Our Privacy & Cookie Policy explains how we collect, store, and use personal data, your rights, and how to contact us regarding data protection matters.

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4. Intellectual Property

4.1 All content on our Site, including text, images, designs, graphics, logos, videos, and other materials (“Content”), is owned by or licensed to us.

4.2 You may view, download, or print content from the Site for personal, non-commercial use only.

4.3 You must not copy, reproduce, distribute, modify, or commercially exploit any Content without our prior written consent.

4.4 Any trademarks, brand names, or logos displayed on the Site are our property and may not be used without permission.

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5. Enquiries and Submissions

5.1 Information submitted through enquiry forms, email, or other contact methods is not considered confidential unless agreed otherwise in writing.

5.2 We may use enquiry information for the purpose of responding to your request, preparing quotations, or providing services.

5.3 Submission of an enquiry does not create a contractual relationship or obligation to proceed with work.

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6. Links to Third-Party Websites

6.1 Our Site may contain links to third-party websites for information or convenience.

6.2 We have no control over the content or availability of those sites and accept no responsibility for them.

6.3 Accessing third-party websites is done at your own risk and subject to their own terms and policies.

7. Accuracy and Availability

7.1 While we make reasonable efforts to ensure that information on our Site is accurate and up to date, we do not guarantee that it is free from errors or omissions.

7.2 Content on our Site is provided for general information only and does not constitute professional, technical, or legal advice.

7.3 We do not guarantee that the Site will be available at all times or free from interruptions, errors, or viruses.

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8. Limitation of Liability

8.1 We are not liable for any loss or damage arising from your use of, or inability to use, our Site, except where such liability cannot be excluded by law.

8.2 We do not accept liability for indirect, consequential, or business-related losses.

8.3 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.

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9. Events Outside Our Control

9.1 We are not responsible for failure or delay in performance due to events beyond our reasonable control, including but not limited to technical failures, power outages, or internet disruptions.

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10. No Third-Party Rights

10.1 These Terms do not give rise to any rights enforceable by third parties.

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11. General

11.1 If any part of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

11.2 Failure by us to enforce any provision does not constitute a waiver of that provision.

11.3 You may not transfer your rights under these Terms without our written consent.

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12. Governing Law and Jurisdiction

12.1 These Terms are governed by the laws of England and Wales.

12.2 Any disputes relating to the use of our Site will be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Contact Us

13.1 If you have any questions about these Terms or experience issues with our Site, please contact us using the details provided on our website.